I observed, I reflect and so, I write...
Sunday, the 3rd day of June, 2012 would probably go down in the Nigerian
history as the 'blackest Sunday'; a Dana air craft crashes in a
populated town, claiming the lives of over 160 individuals.
As Nigeria mourns this gory waste of lives and human resources, as embittered individuals cry for their loved ones and as countless more rage for justice, a quiet lesson sort of meanders past all the grief and ache in my chest, surfaces unobtrusively in my consciousness: the more people that depend on me, the more important keeping my promises become.
Think of all those people who promised their friends and family they would be with them within the hour but never got to keep their promises -- because an airline failed to keep it's own promise. Over 150 promises made in one form or the other could not be kept because one entity failed to keep its promise.
"To be recognized and respected as Nigeria's most reliable and customer- friendly airline" is the noble, lofty mission statement of Dana Air. This is the promise they made to Nigerians, to customers who expect them to live up to their promise to be reliable and customer friendly. But they failed, for some reason.
This gets me thinking soberly and I realize: a promise, a given word-no matter how small- is never a thing to be taken lightly. It can mean the difference between life and death.
As Nigeria mourns this gory waste of lives and human resources, as embittered individuals cry for their loved ones and as countless more rage for justice, a quiet lesson sort of meanders past all the grief and ache in my chest, surfaces unobtrusively in my consciousness: the more people that depend on me, the more important keeping my promises become.
Think of all those people who promised their friends and family they would be with them within the hour but never got to keep their promises -- because an airline failed to keep it's own promise. Over 150 promises made in one form or the other could not be kept because one entity failed to keep its promise.
"To be recognized and respected as Nigeria's most reliable and customer- friendly airline" is the noble, lofty mission statement of Dana Air. This is the promise they made to Nigerians, to customers who expect them to live up to their promise to be reliable and customer friendly. But they failed, for some reason.
This gets me thinking soberly and I realize: a promise, a given word-no matter how small- is never a thing to be taken lightly. It can mean the difference between life and death.
Man's word is God in man - Tennyson
More thoughts: www.danielokolic.wordpress.com
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